PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud;
And When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Email: At OnWheel.in, we do not share your email address with other companies or organizations. However, your email address may be used internally conduct business including confirming orders, answering questions, provide our newsletter as requested, and other customer related services. You may choose to opt out of receiving news and information by email simply by contacting us by email, phone or in writing. In such instances, you will continue to receive email contact pertaining to any current or outstanding order you have with us.

OnWheel.in may contain links to other websites not affiliated with OnWheel.in, including websites of vendors and/or service providers. OnWheel.in is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our site to read the privacy statements before providing information, as they may differ from ours.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

OnWheel.in may contact you by phone regarding an order placed by you, information or services you've requested. We may also contact you regarding upcoming events, sales, or new product introduction that may be of interest to you. If you do not wish to receive phone contact from us, please let us know by contacting us by phone, email or in writing to our mailing address. Please note, that OnWheel.in will not share, rent or sell your telephone number to any other company or organization.

Testimonials:

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at customerfirst@onwheel.in.

SHARING YOUR PERSONAL INFORMATION

Service Providers:

We use other third parties to provide credit card processing and shipping orders on our site. When you purchase a product we will share personal information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, We use Google Analytics to help us understand how our customers use the Site

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

If OnWheel.in is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You may receive periodic mailings from us on new products, services and limited time offers if you have provided us with your mailing address. However you may opt out of these mailings simply by contacting OnWheel.in by phone or email or writing to us at our mailing address.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Contact Information

OnWheel.in

32, 2nd Floor,

155 Suraj Panchayat building,

3rd Panjrapole lane Gulalwadi,

Mumbai, MH, 400004, India

Email: customerfirst@onwheel.in

Telephone: +91 22 49785276